Privacy Policy

zeet16 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only in the following limited circumstances and only to the extent necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks require certain transaction data to process deposits and withdrawals on your behalf.
• Identity verification providers: Third-party KYC service providers receive identity documents and biographical data solely to verify your identity and age.
• Fraud prevention and AML agencies: We may share data with agencies that help us detect money laundering, fraud, or other illegal activity. These agencies are bound by strict confidentiality obligations.
• Game technology providers: Providers such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical session data to deliver their game content within the zeet16 platform.
• Legal authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts where we are legally compelled to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the zeet16 business, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom we share personal data are required by contract to keep it secure, use it only for specified purposes, and not disclose it further without our authorisation.

zeet16 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required by applicable law and our operational needs. Specifically:

• Account and identity data is retained for a minimum of five years following account closure to comply with anti-money laundering regulations.
• Financial transaction records are retained for a minimum of five years from the date of each transaction.
• Support correspondence is retained for three years.
• Technical and usage log data is typically retained for twelve months before being anonymised or deleted.
• Marketing consent records are retained for as long as the consent remains active, plus three years after withdrawal of consent.

Where data is no longer required for legal, operational, or compliance purposes, we will securely delete or anonymise it in a manner that prevents it from being reconstructed or identified.

As a user of the zeet16 platform, you hold the following rights in relation to your personal data:

• Right of access: You may request a copy of all personal data we hold about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for us to retain it, subject to our legal retention obligations.
• Right to restrict processing: In certain circumstances, you may ask us to limit how we use your data while a query or complaint is being resolved.
• Right to data portability: You may request a structured, machine-readable copy of the data you have provided to us.
• Right to object: You may object to processing based on our legitimate interests, including the use of your data for direct marketing at any time.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days. We may need to verify your identity before processing a request.

zeet16 uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, and analyse how the site is used. The types of cookies we use include:

• Strictly necessary cookies: Required for the Platform to function. These enable secure login sessions, maintain your account state, and support payment processing. They cannot be disabled.
• Performance cookies: Collect anonymised data about how users interact with the Platform, which pages are visited most, and where errors occur. This data helps us improve the site.
• Functionality cookies: Remember your preferences such as language settings, display options, and previously visited game categories.
• Analytics cookies: Used to gather aggregated statistical information about site traffic and usage patterns. No personally identifying information is stored in analytics cookies.

You may control cookie preferences through your browser settings. Disabling strictly necessary cookies may impair certain Platform functions including login and payment processing. Continued use of the Platform with cookies enabled constitutes acceptance of our cookie practices.

zeet16 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL (Secure Socket Layer) encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data fields (including financial account details) stored in our databases.
• Role-based access controls ensuring that staff can only access personal data relevant to their specific job function.
• Regular security assessments and penetration testing of Platform infrastructure.
• Two-factor authentication options for staff accessing internal systems.
• Secure, audited data centres with physical access controls.

While we take all reasonable precautions, no online platform can guarantee absolute security. In the unlikely event of a data breach that is likely to affect your rights, zeet16 will notify affected users and relevant authorities in accordance with applicable law as promptly as possible.

zeet16 reserves the right to update or amend this Privacy Policy at any time. When changes are made, the revised policy will be published at https://zeet16.pro/privacy-policy with an updated "Last Updated" date at the top. Where changes are material — meaning they significantly affect how we use your personal data — we will make reasonable efforts to notify registered users via email or an in-platform notification prior to the changes taking effect.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you must stop using the Platform and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way zeet16 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 30 days of receipt.

Email: [email protected] (plain text only — not a clickable link)

Support hours: Available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

For general platform questions, you can also consult our FAQ page which covers common topics including account security, payment methods, and responsible gaming tools.